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PRIVACY POLICY Last updated: April 2026

1. Who We Are

Books Bundle is a trading name of Maxdeal Direct Ltd (DBA Books Bundle), a company registered in England and Wales. Our registered address is 287 Finchley Road, London, NW3 6ND. For any privacy-related enquiries, please contact us at: support@books-bundle.com

2. What Information We Collect

We collect the following personal information when you use our website or make a purchase:

  • Full name
  • Email address
  • Billing address
  • Payment information (processed securely by Stripe — we do not store card details)
  • IP address
  • Browser type and device information
  • Purchase history

3. How We Collect Your Information

We collect information when you:

  • Place an order on our website
  • Create an account
  • Contact us by email or through our contact form
  • Browse our website (via cookies and analytics)

4. Why We Collect Your Information

We use your personal information for the following purposes:

  • To process and fulfil your orders
  • To send order confirmations and receipts
  • To respond to your enquiries and provide customer support
  • To send you information about your account
  • To comply with our legal obligations
  • To prevent fraud and maintain the security of our platform
  • To improve our website and services

We will only send you marketing communications if you have explicitly opted in to receive them. You can opt out at any time.

5. Who We Share Your Information With

We share your information only with trusted third parties who help us operate our business:

  • Stripe — payment processing. Stripe handles all card transactions securely. Stripe’s privacy policy is available at stripe.com/privacy
  • Hosting providers — for website and data storage
  • Email service providers — for transactional emails

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

We may disclose your information if required to do so by law, court order, or regulatory authority.

6. Payment Security

All payments are processed by Stripe, a PCI-DSS compliant payment processor. We do not store, access, or process your card details directly. Your payment information is handled entirely by Stripe in accordance with their security standards.

7. How Long We Keep Your Information

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, and to comply with our legal obligations. Order records are typically retained for 7 years in accordance with UK tax and accounting requirements. You may request deletion of your data at any time (see Section 9).

8. Cookies

We use cookies to improve your experience on our website. Cookies are small text files stored on your device. We use the following types of cookies:

  • Essential cookies — required for the website to function
  • Analytics cookies — help us understand how visitors use our site
  • Preference cookies — remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

9. Your Rights Under UK GDPR

As a UK resident you have the following rights regarding your personal data:

  • Right to access — request a copy of the data we hold about you
  • Right to rectification — request correction of inaccurate data
  • Right to erasure — request deletion of your data
  • Right to restrict processing — request we limit how we use your data
  • Right to data portability — request your data in a portable format
  • Right to object — object to processing based on legitimate interests

To exercise any of these rights, please contact us at: support@books-bundle.com

We will respond to all requests within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

10. Data Storage and Security

Your data is stored on secure servers located in the United Kingdom and/or European Economic Area. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

11. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

12. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at support@books-bundle.com.

13. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

For any questions or concerns about this privacy policy or how we handle your data, please contact:

Maxdeal Direct Ltd (DBA Books Bundle) 287 Finchley Road London, NW3 6ND United Kingdom Email: support@books-bundle.com

PRIVACY POLICY

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