FREQUENTLY ASKED QUESTIONS

1. When do I get access to my bundle after payment?

You get instant access to your bundle immediately after your payment is confirmed. A confirmation email with your access details will be sent to the email address you provided at checkout.

2. How can I read the eBooks I purchase from Books Bundle?

You can access and read your eBooks on any device including smartphone, tablet, PC, Mac, Kindle, Kobo, or any device that supports PDF or Docs formats.

3. How long will I have access to my purchase?

For lifetime access plans, you have permanent access to your bundle with a single one-off payment. No further payments are required for the content included at the time of purchase.

For subscription plans, you have access for the duration of your active subscription. Access continues as long as your subscription remains active.

4. Will I receive future product updates?

Yes. We regularly add new eBooks to our library. Lifetime access customers will receive updates to their bundle. Subscription customers will have access to new content added during their active subscription period.

5. What payment methods do you accept?

We accept all major credit and debit cards, Apple Pay, and Google Pay. All payments are processed securely by Stripe.

6. What language are the eBooks in?

The majority of our eBooks are in English. Some titles are available in other languages.

7. What format are the eBooks in?

Our eBooks are primarily available in PDF format. Some titles are available in Docs format. Both formats are accessible on smartphone, tablet, PC, Mac, Kindle, Kobo, or any device that supports PDF.

8. Will I have support after I purchase?

Yes. Our support team is available to help you after your purchase. You can reach us through our contact page at books-bundle.com/contact-us or by emailing support@books-bundle.com. We aim to respond to all enquiries within 1 business day.

9. Do I need to pay monthly to keep my bundle?

This depends on the plan you choose:

• Lifetime Access — a single one-off payment with no further charges and no expiry
• Subscription — a recurring monthly payment that keeps your access active. You can cancel at any time with no penalty

10. What is the difference between Personal and Reseller plans?

• Personal Plan — gives you access to the full eBook library for your own personal use. You can read and download any title in the bundle
• Reseller Plan — includes everything in the Personal Plan, plus the right to resell individual eBooks or bundles to others. You keep 100% of the revenue from your sales

11. What is the difference between Personal, Reseller, and Agency White Label plans?

• Personal — access the full eBook library for personal reading and downloading only
• Reseller — everything in Personal, plus the right to sell individual eBooks or bundles to others at any price you choose
• Agency White Label — everything in Personal and Reseller, plus the right to grant reseller licenses to others. Also includes lifetime support

12. Do I need a website to use the Reseller or Agency White Label plan?

No, a website is not required. We provide guidance on free platforms where reseller license holders can list and sell eBooks.

For Agency White Label customers, we offer an optional pre-built website with eBooks already uploaded. You would need to purchase your own domain name and hosting separately.

13. How do I find out the price in my local currency?

You can use any currency converter such as xe.com to find the equivalent price in your local currency.

14. Is there a limit to how many times I can sell eBooks with a Reseller license?

No. There is no limit on the number of times you can sell eBooks under your Reseller or Agency White Label license.

15. Are there any additional fees after purchasing a plan?

No. There are no hidden fees or additional charges beyond the plan price displayed at checkout. Lifetime access plans require a single payment only. Subscription plans renew at the stated price each billing period.

16. Can I download and save the eBooks?

Yes. You can download and save any eBook from your bundle to your device for offline reading.

17. Can I sell in my country?

Reseller and Agency White Label license holders may sell in most countries. Please ensure that selling digital products is permitted under the laws of your local jurisdiction. We make no guarantees regarding the legal requirements in any specific country.

18. What is included in the Masterclass guide?

Our Masterclass guide is included with Reseller and Agency White Label plans and covers how to get started with selling digital products. It includes eBooks, checklists, and video content. The guide is for informational and educational purposes only.

19. Can I get a refund after purchasing a plan?

Due to the digital and instant-access nature of our products, refunds are not available once access has been granted. Please review our full Refund Policy at books-bundle.com/refund-policy before completing your purchase.

If you experienced a technical issue that prevented you from accessing your purchase, please contact us at support@books-bundle.com within 14 days and we will review your case.

20. Can I get a sample before purchasing?

Yes. You can request a sample by visiting books-bundle.com or books-bundle.com/reseller and signing up on the form. A sample selection of eBooks will be sent to your email address.

21. Are there Audiobooks or Video courses in the bundle?

Yes. Depending on the plan you choose, your bundle may include Audiobooks, Video books, and Video courses in addition to PDF eBooks.

22. I still have questions — how can I get in touch?

Please contact us at books-bundle.com/contact-us or email us directly at support@books-bundle.com. We are happy to help with any questions before or after your purchase.