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CANCELLATION POLICY

Last updated: September 2026

1. Overview

This Cancellation Policy applies to the recurring Managed Store Hosting, Maintenance & Support service provided by:

MAXDEAL DIRECT LIMITED (DBA Books Bundle) 287 Finchley Road London NW3 6ND United Kingdom

Email: support@books-bundle.com
Phone: +44 7443 345200

The Reseller Plan ($97 one-time) and Agency White Label Plan ($197 one-time) are one-time digital-product/licence purchases and are not recurring subscriptions.

The recurring service is:

Managed Store Hosting, Maintenance & Support — $9/month (or $90/year)

Your first month of this service is included with your initial package purchase.

The $9 monthly billing begins from month two. Alternatively, you may choose an annual plan at $90/year, which saves you 2 months.

You may cancel the $9/month (or $90/year) service at any time.

There are no cancellation fees or penalties.

2. What Can Be Cancelled?

The recurring $9/month Managed Store Hosting, Maintenance & Support service can be cancelled at any time.

This service includes items such as:

  • website/store hosting
  • technical maintenance
  • backups
  • security upkeep
  • performance monitoring
  • technical support
  • qualifying basic edits
  • continued operation of your managed storefront

Cancelling the monthly service does not cancel or refund your original Reseller or Agency White Label purchase.

3. How to Cancel

You may request cancellation in one of the following ways:

Option 1 — Through Your Account

If subscription-management options are available in your account:

  1. Log in to your Books Bundle account
  2. Open your billing or subscription settings
  3. Select your Managed Store Hosting, Maintenance & Support subscription
  4. Choose Cancel Subscription
  5. Follow the confirmation instructions

Option 2 — Contact Us

Email:

support@books-bundle.com

Use the subject line:

Cancellation Request

Please include:

  • your full name
  • the email address associated with your purchase
  • your store/business name, if applicable

You may also contact us by phone:

+44 7443 345200

We aim to process cancellation requests promptly.

4. When Cancellation Takes Effect

Cancellation normally takes effect at the end of your current paid billing period.

This means:

  • you will not be charged for future billing periods after cancellation becomes effective
  • your website/store will remain active until the end of the period already paid for
  • your Managed Store Hosting, Maintenance & Support will continue until that date
  • no partial refund is normally issued for unused days within an already paid billing period

5. Cancel Anytime — No Lock-In

There is no long-term contract or fixed commitment attached to the standard $9/month managed-store service.

You may cancel at any time.

There are:

  • no cancellation fees
  • no cancellation penalties
  • no requirement to continue for a minimum number of months

6. What Happens to My Store After Cancellation?

The $9/month service pays for the ongoing hosting, maintenance and operation of your managed storefront.

After your paid service period ends:

  • your website/store may be taken offline
  • hosting will stop
  • routine maintenance will stop
  • backups and technical monitoring will stop
  • support and included basic edits will stop

We are not required to continue hosting or maintaining the storefront after the subscription ends.

7. Do I Lose My Digital Products or Licence If I Cancel?

Cancelling the $9/month managed-store service does not automatically cancel your original one-time digital-product/licence purchase.

Your continuing rights to the digital products are governed by the applicable:

  • Reseller licence, or
  • Agency White Label licence

Cancelling hosting means your managed Books Bundle storefront will no longer remain active after the paid service period ends.

8. Are the $97 and $197 Payments Cancelled or Refunded?

No.

The $97 Reseller Plan and $197 Agency White Label Plan are one-time purchases.

They are separate from the $9 monthly managed-store subscription.

Where digital access and licensing rights have already been provided, those one-time payments are generally non-refundable, except where required by applicable law.

Please refer to our Refund Policy for full details.

9. First Month Included

Your first month of Managed Store Hosting, Maintenance & Support is included with your initial purchase.

This means:

Reseller

$97 today

Then $9/month from month two

Agency White Label

$197 today

Then $9/month from month two

Alternatively, you may choose to pay $90/year instead of the monthly fee, saving you 2 months. The annual plan is also cancellable anytime.

If you do not want the managed-store service to continue beyond the included first month, you must cancel before the first $9 renewal is due.

10. Failed Payments

If a $9 monthly payment fails, we may:

  • retry the payment
  • contact you to update your billing details
  • temporarily suspend the service
  • take the store offline if payment remains outstanding

Any grace period or payment-retry process will be handled according to our current billing procedures.

11. Cancellation Confirmation

Once your cancellation has been processed, we will aim to send you confirmation by email.

If you do not receive confirmation within 2 business days, please contact:

support@books-bundle.com

to make sure your cancellation request has been received and registered.

12. Reactivating Your Store

If you cancel your managed-store service and later want to reactivate it, contact our support team.

Reactivation may be possible, subject to:

  • account status
  • technical availability
  • current pricing
  • any applicable reactivation or restoration work

A new billing cycle may begin from the date of reactivation.

If significant work is required to restore or rebuild a previously cancelled store, additional charges may apply.

13. Optional Additional Services

Cancellation of the $9/month Managed Store Hosting, Maintenance & Support service does not automatically cancel unrelated optional services unless those services are also cancelled separately.

Examples may include:

  • Website Protection & Care
  • SEO
  • advertising services
  • custom development
  • additional store-management services

Each optional service may have its own cancellation terms.

14. Changes to the Monthly Service

We reserve the right to modify or update the Managed Store Hosting, Maintenance & Support service and its pricing for future periods.

If a change materially affects an existing customer, we will provide reasonable notice where required.

If you do not wish to continue under revised terms, you may cancel before the revised terms take effect.

15. No Partial Refunds for Current Billing Periods

If you cancel after a monthly payment has already been processed, the payment for that billing period is generally not refundable.

Your service normally remains active until the end of that period.

This does not affect any statutory rights you may have under applicable law.

16. Contact Us

For cancellation-related questions or requests, contact:

MAXDEAL DIRECT LIMITED (DBA Books Bundle) 287 Finchley Road London NW3 6ND United Kingdom

Email: support@books-bundle.com
Phone: +44 7443 345200